Adobe Muse tablet- iPad issue- scrolling won't work- jerky or frozen screen Oct 2015

Adobe Muse users - Site won't load in Tablet design on an iPad? Won't scroll? If it does, it is jerky and sticks  or freezes? Screen white down the side? Desktop and phone version working perfectly? At wits end trying to get the bloody thing to work? 

Yet if you click and hold refresh button on the iPad Safari browser and choose Request Desktop Site the tablet site pops up and works perfectly with scrolls and all the whistles and bells? Sometimes Safari does go to the real Desktop site and you will see your actual Desktop working perfectly if a bit small.

I have had this problem for about a week, being a Saturday and Sunday did not help as Adobe and Muse support unavailable so I had to play about for hours to work out what was happening. I was almost going to jettison the Tablet version and just go with Desktop and Phone as the net browsers  choose the smaller Phone version if given the choice. Not the best answer for me because the best phone versions are pretty, simplified lists.

Eventually after  hours of chat to Adobe and a wait for a call back that failed to materialize I got an Adobe expert in India who knew how to solve the problem and it is simple.

Adobe has an issue with uploading Tablet version to the iPad at the moment. The problem is all scroll effects and third party widgets that use these. They stop or interfere with the loading and make it jerky, wrong screen size and make the iPad impossible to use. One has to have a set screen size not 100%.

The Answer?

At the moment it is to remove all scroll effects and third party widgets that use them from the Tablet and a set width size.

For me that meant virtually a new design.

Naturally I am pleased that now my site loads and scrolls like velvet, albeit in a very boring form.

Adobe you know this! Please put up a notice  that we can find easily when we Google the issue,  to tell your users the solution instead of us all having to reinvent the wheel. Time for most costs money. I have the luxury of being semi-retired but I am reaching the end of my sell-buy date so time for me is precious and I do want my site up.

Hopefully Adobe will solve this issue soon and issue an update. Please Adobe make it as good as Request Desktop Site upload so I can have a website worthy of what Muse can do and I can make my Dancing Angel fly again. Well scroll down and land on letter W!

Love Muse. It is just so clever and creative.

My site  new site should be available in a few days at janette-miller.com but sadly minus all scroll effects. However I do have a very cool versa slide from Muse Themes that works  a treat. Both Adobe and Muse Themes are great by the way and this is by no means a complaint but a suggestion in a kind and loving way!

Janette-Miller's new Adobe Muse web site First reveal

Welcome to  My World and to my brand new Adobe Muse Website.

Janette-Miller/Heffernan welcomes you to her company and personal website. Here you will learn all the passions of the owner. Opera and ballet, bookbinding and philately,  croquet, computers, gardening and trying  unsuccessfullly to encourage all to make Do It Yourself Movies to share your passions. This is a site in progress and experimentation is the  keyword. Nothing ventured nothing learned. Enjoy.

About three months ago Google decided it didn't like the way my www.janetteheffernan.com, website translated onto tablets and smartphones and dire consequences would ensue if I didn't do something about it. This of course did not happen but I did take a look at my old website, which still looks OK on Desktops  and gave it a think! I can see if I ought to do something and mature enough to take action.

For a couple of years I have subscribed to Adobe Cloud as I did not like the new Final Cut Pro. I can use it but personally I don't like it so I made the decision to move to Adobe Premier Pro. I already used Dreamweaver , which authors websites a long time ago as that is where I made my first website in about 2008 and it has lasted well and looks good. As an opening page it points newcomers where they want to go and I may have to go back to that format.

The about three months ago Google said anything with Adobe Flash was out. As my first website is full of Adobe Flash this was the death knell so reluctantly I decided the time had come. I have better things to do than start coding again. So I have experimented with Adobe Muse and I have enjoyed every second. It is a dream when compared to Dreamweaver and for me as I am  video editor I don't mind playing with it. This must be a nightmare for coders as they like things lean and simple and not unstable and creative.

 I sell Bookbinding DVDs on the company site and am preparing to HD Stream but the image above is the home page of My World which is the personal section of my site where I feature all the things that interest me. Muse allows web designers to do things they never could before, like twirling cubes and angels that float in, this one dances if you click on it, she is the Angel of Life, below is a video time lapse and tabs for all my interests which will hopefully slowly get filled up. The Flash presentation will have to be replaced by a boring slideshow. Not all is progress.

So today or tomorrow www.janette-miller.com gets published. It will still be very much a work in progress. As well as a Desktop version it will have a tablet and smartphone versions too and these may need some sorting out as I do not need either of these devices so I have to rely on friends to help me out with the Beta testing stage. I might even get a tablet as Apple is making a new one in November with a pencil that sounds intriguing.

This is a special page as I need a landing stage for my Janette Miller Blog. This page will change as I move on. So Welcome to My World.